Our systems
Every system is a web app your team opens in a browser, with your branding, staff logins and access control. Everything listed here is already running in production.
| System | Solves | Best for | |
|---|---|---|---|
| Order Management | Orders lost in chats and notebooks | Any business taking orders by phone, Facebook or WhatsApp | Details |
| Delivery Tracking | Customers calling to ask where their parcel is | Businesses shipping COD parcels by courier | Details |
| SMS Automation | Manual texting and no repeat-customer marketing | Businesses with a customer phone list | Details |
| Inventory and Production | Batches, recipes and QC tracked on paper | Small manufacturers: cosmetics, food, herbal and cleaning products | Details |
Order Management
One shared board where every order moves from received to delivered, so nothing is lost and anyone on the team can see its status. Built for online sellers and small brands taking 20 to 500 orders a month, usually with 2 to 15 staff.
- Solves
- Orders lost in chats and notebooks
- Best for
- Any business taking orders by phone, Facebook or WhatsApp
- Timeline
- 2 to 4 weeks, including one round of changes after your team starts using it.
What you get
- Orders board with your own stages
- New order form, full order history, invoice numbering, printable invoices and labels
- Customer records with order history and an inquiry page for staff taking calls
- Complaints log with categories, priorities, assignment and status
- Customer ratings with a review link sent after delivery
- Dashboard of recent orders and progress, CSV export
- Staff logins with role-based page access, team chat and your branding
Delivery Tracking
Customers see live courier status on your own website, which cuts "where is my order?" calls. Built for businesses sending cash-on-delivery parcels through Sri Lankan couriers.
- Solves
- Customers calling to ask where their parcel is
- Best for
- Businesses shipping COD parcels by courier
- Timeline
- 1 to 2 weeks per courier. Works with Order Management or your existing order list.
What you get
- Public "Track your order" page on your domain
- Live courier timeline pulled from the courier's API
- Staff enter the tracking number once, in the order
- Fallback link to the courier's own site
- Courier API keys stored securely on the server
Optional: create courier pickups, print waybills and receive push status updates.
SMS Automation
Customers get a text at the moments that matter, and you can send promotions to your whole list without anyone typing messages by hand.
- Solves
- Manual texting and no repeat-customer marketing
- Best for
- Businesses with a customer phone list
- Timeline
- About 1 week. Works best with Order Management.
What you get
- Automatic SMS when an order reaches a chosen stage
- Manual "Send SMS" button on each order, with confirmation
- Editable message templates with order details filled in
- Bulk SMS campaigns with recipient lists and campaign history
- Works with local SMS gateways such as send.lk
SMS credits are billed by the gateway and paid directly by you.
Inventory and Production
Every production batch is planned from a recipe, tracked step by step through quality checks, and signed off. Ideal for manufacturers working toward GMP compliance.
- Solves
- Batches, recipes and QC tracked on paper
- Best for
- Small manufacturers: cosmetics, food, herbal and cleaning products
- Timeline
- 3 to 5 weeks, mostly spent mapping your recipes and QC steps.
What you get
- Recipe library with raw material amounts scaled to batch size
- Batch numbers, printable batch sheets and staff signatures
- Production board with your own stages and QC checkpoints
- Step timers with alerts for timed processes
- GMP checklists and task templates
- Supplier records